FAQ About FAQs

FAQs
one month ago | janerodriguez

How much do charge for transcriptions?

MJRodriguez Transcription Services has the lowest rates in the market at $0.25 per audio/video minute for a standard rate with a turnaround time of within 48 hours or less and at $0.35 per audio/video minute for the rush rate with a turnaround time of within 24 hours or less.

FAQs
one month ago | janerodriguez

What industries do you serve?

Industries in legal, medical, academic, business, media, and nonprofit files

FAQs
one month ago | janerodriguez

What digital formats do you transcribe?

We can transcribe files in all digital audio/video formats, including AAC, AIFF/AIF, AMR, AVI, CAF, DSS, DVD, DVF, M4A, MOV, MP2, MP3, MP4, MSV, QuickTime, WAV, Webex, WMA, and WMV.

FAQs
one month ago | janerodriguez
FAQs
one month ago | janerodriguez

What about words like um and uh?

The transcript is clean verbatim by default, automatically editing out filler words like um and uh from the transcript to make it easier to read (all other speaking and grammatical errors are left in), but if the client prefers that the filler words appear in the transcript, full verbatim can be requested when placing an order for transcription services with no charge.

FAQs
one month ago | janerodriguez

If there are more than one speaker, how is that indicated in the transcript?

Your transcript will indicate with numbers (Speaker 1, Speaker 2, Speaker 3, et cetera) who is speaking. If the names of the speakers were mentioned in the audio/video file or if the client provided information about the speakers and it's possible to recognize which speaker is exactly speaking, then the speakers are labeled with their first names in the transcript. You can also provide special instructions regarding the speaker labels.

FAQs
one month ago | janerodriguez

How do I submit my digital files for transcription?

Instruction is provided in the order form where you will generate a link to your files for free via WeTransfer and then you provide the generated link to your files in the order form.

FAQs
one month ago | janerodriguez

How will I receive my transcript?

After your file has been transcribed and double-checked, you will your transcript via email. You'll receive a notification and download instructions when your document is ready..

FAQs
one month ago | janerodriguez

How long does it take?

Delivery time depends on the size and the quality of the audio/video file. Recordings of 30 minutes or less with good-quality audio will be delivered within 12 hours. A 60-minute audio/video file ordered for transcription at a standard rate has a delivery period of within 48 hours or less depending also on the quality of the recording. A 60-minute audio/video file ordered for transcription at a rush rate has a delivery period of within 24 hours depending also on the quality of the recording.

FAQs
one month ago | janerodriguez

Who does the transcription work?

All of our transcription specialists including myself, Jane Rodriguez, have a minimum of 5 years experience and have undergone rigorous training and testing.

FAQs
one month ago | janerodriguez

How do you make sure the transcription is accurate?

All transcripts go through two transcriptionists. Two transcriptionists work on each project.. The second one proofreads and edits the work of the first to ensure accuracy. All work is overseen by a project manager.

FAQs
one month ago | janerodriguez

How do you protect my information privacy?

A non-disclosure agreement is included in the order form. When you place an order, PayPal generates an invoice and it's sent to the email you provided. Your card information is encrypted and securely transmitted to the credit card processor/bank and is not stored on our servers.

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