FAQ About NGYSA distribution support faq

A Universal Product Code (UPC) is a unique identifier assigned to your music releases, ensuring seamless tracking and distribution across digital and physical platforms worldwide.

If your music has already been distributed, the UPC code can usually be found on your distributor's dashboard or in the metadata provided when your release was submitted. You can also check your receipt or confirmation email from the distributor for this information, or you can go to services and request your UPC code

Once your release is approved, we distribute your music to digital platforms within 27-30 daysif subscribed to the Free plan

We ensure that your music is always placed under the correct artist profile. If your release appears on the wrong profile, there’s no need to contact us—we’ll identify the issue and resolve it as quickly as possible.

A takedown request allows you to remove your music from digital streaming platforms, ensuring full control over your catalog and distribution.

Yes, we facilitate VEVO channel creation and provide video distribution services to help expand your audience and enhance your online presence.

But this feature is still in development it will be made public soon

You can reach our support team via email,or fill in our support form. All inquiries will be reviewed, and you can expect a response within 72 hours.

An Official Artist Channel (OAC) request helps you secure a verified channel on platforms like YouTube, consolidating your content under a single, authoritative channel for better visibility and audience engagement.