FAQ About BNBSTORE- GENERAL

Being a seller on bnbstore.net grants you access to a worldwide marketplace, enabling you to connect with millions of potential buyers.

Manufacturers and wholesale companies seeking bulk buyers can benefit from reaching millions of potential customers. Selling on BNBstore.net can help you establish a successful e-commerce presence for your business and increase earnings from each sale without any commissions.

If you are a manufacturer or wholesaler, navigate to your profile and select the Seller Panel. From there, you can submit a request to upgrade your account to become a seller. Fill out the provided form, and our support team will assist you with your request.

Once you find the product you want, contact the supplier directly to conclude an agreement through chat. You can also send an inquiry for your requests or send price offer by specifying the required quantity. The supplier will reply with details including price and shipping time. After that, you can add the product to your shopping cart, and proceed with the purchase process while choosing your preferred shipping company.

Firstly, post products on your account with high-quality information. Buyers will send you inquiries if they are interested in your products while searching on bnbstore.net. Click here to learn more about how to post products.

Secondly, find buyers' information (RFQ):

- Go to the RFQ market.

- Input keywords and search for buying requests.

- Click "Search."

- Find your interested quotation request and provide your quotation details. After your quotation is approved, buyer contact information will be available for you and you may follow it up as inquiry kind.

Here are some tips:

- Displaying new products in a Showcase can increase views and clicks.

- Utilize the sponsored advertisement feature to market your product and boost post visibility.

- Take advantage of Request-for-Quotation (RFQ):

Don't wait for buyers to discover you! Instead, proactively find them through RFQ. Initiate contact with buyers and demonstrate that you have what they need.

When logged into your bnbstore.net account, navigate to 'My Profile' and select 'Settings.' From there, you'll be able to update your password.

A star rating is an evaluation system designed to assess your performance and make you stand out to buyers. Your star rating is determined by customers' evaluations of your store after completing an order. This rating reflects various factors related to their experience.

Simply log in to your account and access the seller's panel. There, you can review various performance metrics and reports, including ratings, views, sales, top customers, and best-selling products.

Responses should be provided within 24 hours.

The recommended approach is to use the lowest unit price, which could be measured in various units such as milliliters, milligrams, pounds, grams, meters, liters, kilograms, cans, pieces, and more.

Within the seller's panel, locate and click the 'Add Product' button. Follow the on-screen instructions to input details such as product name, description, price, model number, minimum order quantity (MOQ), product selling units, and more."

The customer dashboard allows you to track orders, quotations, and price requests.

Navigate to 'My Profile' and choose 'Settings.' Within the shipping companies feature, you can add your own shipping company.

Visit 'My Profile' and click on 'Settings.' Within the address properties, you can add your company's address.

Once you've created your account, you can update your contact information at any time. However, please note that you cannot modify your registered email address.

To update your account information, go to your company page, then Click on "Edit profile," and you can make the necessary changes.

No, payments are not processed through the application. We do not oversee any payment transactions. Payments should be conducted directly with the shipping company after verifying the goods for added security.

he main goal of the BNBstore platform is to connect customers with wholesale companies and factories. Our platform does not provide guarantees for goods, and the verification of goods is carried out through your own shipping company for added security.

Our social commerce platform operates entirely for free, and no commissions or monthly subscriptions are charged.

In general, the BnBstore platform is a way for businesses to purchase wholesale products .

Our platform verifies legal identity and ensures that the store you are dealing with is registered and legally licensed in Turkey in terms of examining legal documents and requesting tax information.

Buyers should be careful and take necessary precautions to verify the credibility of stores and ensure safety in their purchases through

• Ratings and comments from previous customers that help you evaluate its credibility
• Contact the store and ask your questions and inquiries about their products and terms of purchase.
• Obtain samples of the products you intend to purchase before making the purchase. This will enable you to evaluate the quality of the product and ensure that it meets your needs.
• Use secure payment methods such as cash on delivery to ensure your money is protected.

Although these measures can help you keep your BnBstore purchases secure, they cannot be 100% guaranteed to prevent problems. Therefore, you should be careful and sensible in your purchases and deal with stores that you trust.

There is a section on our platform that allows you to search for shipping companies specialized in delivering goods to your country. However, direct shipping is not conducted through our platform.

No, Bnbstore is a global platform with the goal of connecting businesses worldwide. Initially, Bnbstore will focus on Turkish sellers, but it welcomes buyers from around the world.

You can easily manage your orders through the bnbstore customer panel. Using this panel, you can monitor the status of your orders and track payments and shipments.

To access your favorites in the bnbstore.net app, kindly follow these steps:

Navigate to "My Account" and select "Favorites."

You can also utilize the search and filter feature located at the top of the page to easily find your desired products.

To search for products on bnbstore.net, follow these steps:

1) Utilize the Search and Filter function located at the top section of the homepage. Enter keywords relevant to your search.

2) you canolso explore product categories to discover products and suppliers available in Türkiye.

If you believe that your intellectual property rights, such as trademarks, have been infringed upon without your consent, please follow the steps below to file a complaint, and we will address this issue accordingly:

- To report products that infringe on your rights, click on the "top corner of the product," then select "Report" followed by "Copyright infringement."

- In the "My Account" section, navigate to "bnb support," and then choose "Complaint" under the evaluation type. Enter the relevant details regarding the issue, and finally, click "Send."

Once your complaint is submitted, our Intellectual Property Rights team will review your report within 7 working days and provide a response.

bnbstore.net operates as a social business platform, facilitating the exchange of business information between buyers and suppliers, with a specific focus on distributors who deal in large quantities of orders. It's important to note that product pricing is significantly influenced by the volume of your purchases.

To access comprehensive product details, you can simply click on the product image. Here, you will find information such as pricing, minimum order quantities, and product specifications. For any further inquiries or negotiations, it is advisable to directly communicate with the supplier.

If you're not receiving the SMS verification code, consider these factors:

• Ensure the correct phone number format without any extra '0' after the country code.
• Network issues can lead to message loss. Check your phone's network connection and try again with a different network if needed.
• Strong network signals are essential for timely SMS delivery.
• Contact your mobile service provider to check if system messages are being blocked and request unblocking if necessary.

To delete or edit your products on the bnbstore.net app, please follow these steps:

• Go to "My Account" and select "Company Page."
• Choose the "Products" section.
• Click on the options button located above the product picture to either delete or edit it.