FAQ About FindLocator

FindLocator - Phone FindLocator by Number or Email

FindLocator is an online platform that allows phone location by phone number or email address with no download required. FindLocator can be accessed at FindLocator. After entering the target email address or phone number to be used for location, an anonymous email or message with a link is sent to the specified contact. If the recipient shares their exact location via the link provided, a GPS location can be determined; otherwise, only an approximate location can be obtained. Please note that FindLocator does not support location tracking via IMS or IMEI.

Key Features:

1.  【Locate by Number】

Easily locate a lost phone by entering a phone number.

2.  【Locate by Email】

Effortlessly pinpoint a lost phone by entering an email address.

Why Choose Us:

1.  【Web-Based Platform】

FindLocator is accessible through a web browser, making it convenient for users of all technical backgrounds.

2.  【Intuitive Controls】

FindLocator offers a user-friendly interface with clear and easy-to-use function points on each page.

Get Started

Visit [FindLocator] to learn about FindLocator today, and sign up to join us today.

For more information about FindLocator, go to the next FAQ section

For users who access FindLocator on a mobile device to register an account:

Go to the website: FindLocator- Click on the Login button and the registration page will appear:

For users who access FindLocator on PC to register an account:

Go to the website: FindLocator - Click on the Login button and the registration page will appear:

Step2:

Click on "Sign Up" - Enter the required information and click on the Allow SMS Notification button - Click on "Continue 

Step3: 

Pay for a trial using your Gcash, Maya, or PayPal account.

After the payment is processed, you will receive an email containing your user account and password. Simply log in to FindLocator with your user account to access the location services.

Please note that the 3-day trial costs 7.99 PHP. Following the trial period, the subscription will automatically renew at 199.99 PHP per week. If you prefer not to auto-subscribe, you can easily cancel it by visiting the Unsubscribe page on Locator. Once the subscription is canceled, the service will be discontinued accordingly. 

Please input the link to log in to FindLocator with your account, and the phone locating page will be displayed: FindLocator.

The FindLocator allows for phone locating using a phone number or email address.

Choose your preferred locating method and enter the phone number or email address you wish to locate.

Upon inputting a phone number or email address for tracking, a message or email with a link will be discreetly dispatched to the provided contact details. The message will contain default text, or you can opt to personalize the content according to your preference by clicking on the message edited section. 

Furthermore, the option is accessible in 7 languages for you to select. Just click on "Predefined" to proceed.  

After confirming the sending of a message or email to the phone number or email address you located, you will be presented with the choice to navigate to the location information page or continue locating the phone number. To access the location details, just tap on "Go to the number found" or "Go to the email found."  

For users who access Locator on a mobile device:

If you locate your phone using a phone number, proceed to the second page, select the phone number corresponding to the desired location, and then press the "Go" button. Subsequently, a map displaying that specific location will be displayed. 

For users who access Locator on a mobile device:

If you locate your phone using a phone number, proceed to the second page, select the phone number corresponding to the desired location, and then press the "Go" button. Subsequently, a map displaying that specific location will be displayed. 

For users who access Locator on PC:

To access location details, navigate to the Located numbers/Located Email history page. 

Principle of Positioning：

After inputting the email address or phone number for locating, a discreet email or message containing a link will be sent to the respective email address or phone number. An approximate location will be provided if the recipient does not opt to share their exact location by clicking the link.

There are three categories for SMS status: Sent, IP Located, and GPS Tracked, depending on whether the recipient views the SMS or clicks the link to share their location. The SMS status will be visible in the upper right corner of each location information, allowing you to filter and view the SMS status.

Here is an explanation of each SMS status:

• Sent: The message has been sent, but the recipient has not opened it yet.
• IP Located: The recipient has viewed your message and clicked the link but has not shared their precise location.
• GPS Tracked: The recipient has clicked the link and shared their location with you.

For users who access FindLocator on a mobile device:

Tap the fifth icon and then tap “Notice” to go to the notifications page:

For users who access FindLocator on PC:

Click the Notifications button in the upper right corner to go to the Notifications page:

For users who access FindLocator on a mobile device :

Click on the fifth icon to enter the Settings page - "Change email address"

For users who access FindLocator on PC:

Click on the fifth icon to enter the settings page - "Change email address"

The FindLocator allows users to reset passwords both before and after logging in.

Please follow the below steps to reset your password.

For users who access FindLocator on a mobile device :

Pre-login:

Go to the login page - "Forgot your password" - Enter your user account on FindLocator to reset the password

Post-login:

For users who access FindLocator on PC:

Pre-login:

Go to the login page- "Forgot your password" - Enter your user account on FindLocator to reset the password

An email to reset the password will be sent to your user account.

Post-login:

Click on the fifth icon to enter the settings page - "Change password"

If you reset the password without success, please contact us via [email protected] with your account and the new password, and we will ask our tech team for help.

To unsubscribe, please login to the FindLocator and go to the subscription page to do so: FindLocator

For users who access FindLocator on a mobile device:

Click on the fifth icon to go to Settings page- Click on "Account" - Click on "Billing" - "Cancel the subscription"

For users who access FindLocator on PC:

Click on the button in the upper right corner - Click on "Account" - "Cancel the subscription"

If you encounter any difficulties during the unsubscription process or need any more help, please do not hesitate to contact our support team at [[email protected]].

We appreciate your support and feedback as we strive to improve our services continuously.

Our service time: Mon-Fri, 9:00 am - 6:30 pm (UTC+8)

We will deal with the refund request within 24 hours on business days based on the terms set out below:

1. A full refund will be made if a refund request is made within 24 hours of payment.

2. 70% of the paid amount will be refunded if the payment has been completed for over 24 hours but within 7 days.

3. 50% of the paid amount will be refunded if the payment has been completed for over 7 days but within 30 days.

4. No refund will be made if the payment has been completed for over 30 days.

Please note that the trial can't be refunded if the service has been used.

If you would like a refund, please email us with the following required information via [email protected]

Here is what we need:

1. The user account on FindLocator. (The email address you entered to make the trial)

2. A receipt including the merchant's name, payment time, and the amount.

3. The last four digits of the master card you used to make the payment.

4. The reason why you want to make a refund. Your feedback is vital to us!

We will refund you as soon as possible after we check the above information is correct.

Thanks for your patience! 

Our service time: Mon-Fri, 9:00 am - 6:30 pm (UTC+8)