FAQ About Getting Started with Shopify

Yes, you can offer gift cards on Shopify. Gift cards are a popular feature that allows customers to purchase a prepaid card that can be used as a form of payment on your Shopify store. Offering gift cards can help increase sales, attract new customers, and encourage repeat purchases. Here's how you can set up and offer gift cards on Shopify:

• Enable the Gift Card Feature: In your Shopify admin panel, go to "Products" and then select "Gift Cards." If you haven't enabled the gift card feature yet, click on the "Enable gift cards" button to activate it.
• Configure Gift Card Settings: Once the gift card feature is enabled, you can configure the settings for your gift cards. Set the gift card expiry date, which determines how long the gift cards are valid. You can choose a specific date range or set them to never expire. You can also customize the design and appearance of your gift cards, including the theme, colors, and logo.
• Create Gift Card Products: To start selling gift cards, you need to create gift card products. In the "Products" section of your Shopify admin panel, click on "Add product." Set the product type as "Gift Card" and provide details such as the name, price, and description. You can offer different denominations or allow customers to enter a custom value for the gift card.
• Customize Gift Card Email Templates: Shopify automatically sends a gift card email to the purchaser and recipient when a gift card is purchased. You can customize the content and design of these emails to align with your brand. In your Shopify admin panel, go to "Settings" and then select "Notifications." Locate the gift card notifications and click on "Customize" to make changes.
• Promote and Sell Gift Cards: Once your gift cards are set up, you can promote them to your customers. You can create banners on your website or homepage, showcase gift cards in your store's navigation menu, or include information about gift cards in your email marketing campaigns. Make it easy for customers to find and purchase gift cards on your Shopify store.
• Track and Redeem Gift Cards: You can track the usage and redemption of gift cards in your Shopify admin panel. From the "Gift Cards" section, you can view the status, balance, and history of each gift card. When customers make purchases using gift cards, the value is deducted from the card balance. Customers can also check their gift card balance during the checkout process.