FAQ About Hyundai Half Marathon - Registrations
01. How can I find my registration document?
All participants duly registered received a PDF containing their BIB number and a QR Code by email (the email address used on the registration form). You can see an example here.
If any runner can't find its PDF it can:
1. Confirm that is using the email address used on the race registration
2. Check the spam box
3. Check the registration at the right top of the official race site homepage
4. Visit the "Solutions" booth at the Seaside Sport Expo (where the BIBs and participation kits are delivered) and ask for the PDF on the spot
02. What I'm entitled to with my registration?
All duly registered participants are entitled to:
1. Personalized BIB and chip
2. Homologated participation time and classification diploma
3. Official t-shirt and other sponsors offers
4. Sports insurance and professional medical support along the course
5. Aid and music stations along the course
6. Finisher medal
7. Free public transportation on the race day
3. Is it possible to cancel or transfer my registration to the next edition?
Only in very specific situations, like injuries or flight cancelation properly proven, is it possible to transfer a registration to the next race edition. In any other situation, no registrations are canceled or transferred.
Runners can transfer their registrations to another participant up to one month before the race date. After this date, it's not possible to transfer or cancel a registration.
In any situation, there will be no reimbursement.
Q1. Can I transfer my registration to other distance?
Up to a month from the race day, runners can change their registration to another distance. After this date, any change can only be done at the Seaside Sport Expo (the fair where runners pick up their BIBs), and there's no guarantee that it will be possible.
Q2. Can I run a race with a BIB of other distance?
Runners without the corresponding race BIB will be prevented from participating.
Q3. Can I participate with a BIB from other runner?
No, the bibs are personal and non-transferable. Runners that race with the BIB from another person, if not prevented from running, will lose the insurance attributed to the original runner and will have his classification and diploma in the name of the original runner (not possible to change after the race).
Q4. How can I know if I'll get a registration from the waiting list?
The waiting list members, if there will be registrations available, will receive an email inviting them to make their registration. The email will be sent to all waiting list members, and at the same time. Only in late September, the organization will know if there will be registrations available for the sold-out races.
Q5. How can I get an invoice for my registration?
Runners can ask for an invoice by sending an email to [email protected]. Depending on the timing of the request, the invoices may be sent only after the race.