FAQ About Locastu

Locastu - Phone Locator by Number or Email

Locastu is an online platform that allows phone location by phone number or email address with no download required. Locastu can be accessed at Locastu. After entering the target email address or phone number to be used for location, an anonymous email or message with a link is sent to the specified contact. If the recipient shares their exact location via the link provided, a GPS location can be determined; otherwise, only an approximate location can be obtained. Please note that Locastu does not support location tracking via IMS or IMEI.

Key Features:

1.  【Locate by Number】

Easily locate a lost phone by entering a phone number.

2.  【Locate by Email】

Effortlessly pinpoint a lost phone by entering an email address.

3.  【Historical path tracking】

This feature allows you to view device or personnel movements and analyze daily routes for safety.

Why Choose Us:

1.  【Web-Based Platform】

Locastu is accessible through a web browser, making it convenient for users of all technical backgrounds.

2.  【Intuitive Controls】

Locastu offers a user-friendly interface with clear and easy-to-use function points on each page.

Get Started

Visit [Locastu] to learn about Locastu today, and sign up to join us today.

For more information about Locastu, go to the next FAQ section.

Go to the website: Locastu - Click on the button in the upper right corner and the registration page will appear:

Go to the website: Locastu - Click on the Login button and the registration page will appear:

Click on "Sign Up" - Enter the required information and click on the Allow SMS Notification button - Click on "Continue

Step3:

Pay for a trial using your PayPal account or card.

After the payment is processed, you will receive an email containing your user account and password. Simply log in to Locastu with your user account to access the location services.

Please note that the 3-day trial costs 5.99 USD. Following the trial period, the subscription will automatically renew at 39.99 USD per month. If you prefer not to auto-subscribe, you can easily cancel it by visiting the Unsubscribe page on Locastu. Once the subscription is canceled, the service will be discontinued accordingly.

Please input the link to log in to Locastu with your account, and the phone locating page will be displayed: Locastu.

Locastu allows for phone locating using a phone number or email address.

Choose your preferred locating method and enter the phone number or email address you wish to locate.

Upon inputting a phone number or email address for tracking, a message or email with a link will be discreetly dispatched to the provided contact details. The message will contain default text, or you can opt to personalize the content according to your preference by clicking on the message edited section.

Furthermore, the option is accessible in 7 languages for you to select. Just click on "Predefined" to proceed.

After confirming the sending of a message or email to the phone number or email address you located, you will be presented with the choice to navigate to the location information page or continue locating the phone number. To access the location details, just tap on "Go to the number found" or "Go to the email found."

1.  Locating by Phone Number:

a.  Tap "History" to view detailed location information.

b.  Select the phone number corresponding to the desired location.

c.  Press the "More" button to display a map of that specific location.

The Historical Path Tracking feature allows you to monitor the movements of devices or personnel and analyze daily routes for enhanced safety. With the new Out-of-Area Alert, you will be notified when individuals leave a designated zone, further improving safety monitoring.

1.  Tap the second icon at the bottom of the home page to access the Historical Path Tracking page.

2.  Enter the email address of the individual you wish to track.

3.  A message with a location-sharing link will be sent to that email.

1.  Click the third icon in the Left Function Bar to navigate to the Historical Path Tracking page.

2.  Enter the email address of the individual you wish to track.

3.  A message with a location-sharing link will be sent to that email.

If the recipient enables location sharing and keeps the location page open, their location information will be continuously updated.

Tap "History" to access detailed location information.

For users who access Locastu on a mobile device:

For Mobile Users:

1.  Tap the last icon at the bottom of the home page.

2.  Click on "Notice" to access the notifications page.

1.  Click the notice icon in the top right corner of the home page.

2.  This will take you to the notifications page.

1.  Tap the last icon at the bottom of the home page.

2.  Select "Change Email Address."

3.  Enter your new email address and save the changes.

1.  Click the avatar icon in the top right corner of the home page.

2.  Select "Change Email Address."

3.  Enter your new email address and confirm the change.

Locastu allows users to reset their passwords both before and after logging in. Follow the steps below to reset your password.

For Mobile Users:

Pre-login:

1.  Go to the login page.

2.  Tap "Forgot Your Password?"

3.  Enter your Locastu user account to initiate the password reset.

Post-login:

1.  Tap the last icon at the bottom of the home page.

2.  Select "Change Password" to update your password.

1.  Go to the login page.

2.  Click "Forgot Your Password?"

3.  Enter your Locastu user account to initiate the password reset.

1.  Click the avatar icon in the top right corner of the home page.

2.  Select "Change Password" to update your password.

If you encounter issues resetting your password, please contact us at [email protected]. Include your account details and the desired new password, and our tech team will assist you.

If you wish to unsubscribe from our services, we offer two methods for your convenience:

Method 1: Unsubscribe via the Help Window

■ Access the Unsubscribe Help Window by clicking on the following link: MakeHelp

■ Send the keyword "unsubscribe" in English and follow the prompts in the window to automatically input the necessary information for the system to process your unsubscription request.

■ Once the unsubscription is completed, you will receive an email notification confirming the cancellation of your subscription.

Method 2: Self-Unsubscribe via our Website: Locastu

If you prefer to unsubscribe manually, please follow these steps:

To unsubscribe, please log in to the web and go to the billing page to do so:Locastu

For users who access Locastu on a mobile device:

Click on the last icon at the bottom of the home page to go to the Settings page- Click on "Account" and click on "Billing" - "Cancel Subscription"

Click on the button in the upper right corner - Click on "Account" - "Cancel Subscription"

If you encounter any difficulties during the unsubscription process or need any more help, please do not hesitate to contact our support team at [[email protected]].

We appreciate your support and feedback as we strive to improve our services continuously.

Our service time: Mon-Fri, 9:00 am - 6:30 pm (UTC+8)

If you require a refund for your purchase, we have streamlined the process for your convenience. Please follow the steps below to request a refund through our dedicated refund help window:

■ Click on the following link to access the Refund Help Window: MakeHelp.

■ Send the keyword "refund" in English and follow the instructions provided in the window to input the necessary details for the system to automatically process your refund request.

■ Once the refund has been successfully processed, you will receive an email notification confirming the completion of your refund.

If you encounter any issues during the refund process or require further assistance, please feel free to reach out to our support team at [[email protected]].

We value your satisfaction and aim to provide a seamless experience for all our customers.

Our service time: Mon-Fri, 9:00 am - 6:30 pm (UTC+8)