FAQ About Maryamblog5

Maryamblog5
13 days ago | maryamabdulazeez

Maria1. Hi, @mtnnigeria how do I recharge my data bundle?

Dear Maria, you can do this but simply dialing *131*1# then you check on the type of data bundle.

Maryamblog5
13 days ago | maryamabdulazeez

Aish24 @mtnnigeria, how can I check my airtime balance?

Hello aish24, you can check your airtime balance by dialing *556# then it will come to display.

Maryamblog5
13 days ago | maryamabdulazeez

Kadr. @mtnnigeria, how do I check my SME data balance.

Dear kadr, you can do this by dialing *461*4#.

Maryamblog5
13 days ago | maryamabdulazeez

Prof^ @mtnnigeria, what is pulse point?

Pulse is a tarrif plan and the pulse point is the additional value you get upon recharging your line or updating your data bundle. You can also use it to get your data bundle which means you can convert it into data and if your pulse point is not up to the data plan you can add it up with your airtime. Kindly dail *131*1#, select the type of data plan and afterward it will bring some option then click on pulse point if you will be using your point and if you point did not add up click on pulse point and airtime.

Maryamblog5
13 days ago | maryamabdulazeez
Maryamblog5
13 days ago | maryamabdulazeez

Azeemah How do I check my corporate gifting data?

Hello azeemah, your corporate gifting data balance can be checked by dailing *460*260#.

Maryamblog5
13 days ago | maryamabdulazeez

Nasr @mtnnigeria, how do I change my 2G sim card to 4G?

Dear Nasr, you can get it done with fhr following steps;

Backup your contacts

Visit any MTN service center nearest to you.

Go along with your ID card

Request for a sim upgrade

Fill out the form given to you.

Submit your old SIM

You will be given a new one

Insert on your phone and enjoy!!

Maryamblog5
13 days ago | maryamabdulazeez

Walter @mtnnigeria, what is your customer care line?

Hi Walter, dail 180,

Wait 2 seconds after the call connect

Press 9, wait for 2 seconds

Press 6, wait for 2 seconds

Press 0 to be redirected to the customer service representative

Maryamblog5
13 days ago | maryamabdulazeez

Badr @mtnnigeria, my MTN sim's signal goes on and off what can be the cause of this?

Dear badr, we are really sorry you're experiencing this, kindly go to the nearest MTN center to lodge complain

Maryamblog5
13 days ago | maryamabdulazeez

John @mtnnigeria, I am having issues trying to connect to the internet my data goes off and my sim card displays null most times.

Hi John, we are really sorry you have to experience this but your sim card is not well fix in its place. Kindly check this and if it persist visit any of our center nearest to you, thank you.

Maryamblog5
13 days ago | maryamabdulazeez

Anastasia @mtnnigeria, I have been trying to reach your customer service line but it's not connecting?

Dear Anastasia, we are really sorry for this,we are making an update and an improvement on our customer service line in order to serve better. Kindly drop your questions here.

Maryamblog5
13 days ago | maryamabdulazeez

Zakir @mtnnigeria, I purchased airtime of 500 naira last night from my bank app, I haven't gotten the value I initiated kindly see to this.

Hi, @Zakir, we are sorry you get to experience this, this particular issue is from the bank when they notice you didn't get value for the request they will refund you. Thank you

Maryamblog5
13 days ago | maryamabdulazeez

Zayd @mtnnigeria, It has come to my notice if I subscribe my data plans with my airtime it doesn't carry much value than buying from your vendor (SME and corporate gifting), why is this so?

Dear Zayd, this occurrence is due to usage, data get exhausted when it has been used to surf the net. There are no preference to this, thank you.

Maryamblog5
13 days ago | maryamabdulazeez

Cain @mtnnigeria I have been having instances where by my number will be dialed but I won't receive the call or at the other end they got a response that my phone is switched which is not?

Hi Cain, we are sorry about this, this issues comes up when there are clashes of numbers we will see to this and stop the act. Kindly drop your number

Maryamblog5
13 days ago | maryamabdulazeez

Esther @mtnnigeria, why is there always a downtime on MTN vendor's site?

Hello Esther, at that very moment we are making an upgrade and improvement concerning the data receiving apps so as to serve you all better

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