FAQ About Online Shoe Store

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account. You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products

1.  Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
2. Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past
3. Traceability: You will have easy access to all of your previous orders any time you want.

If you are a customer with established customer relationship with Classy Feet Collection. you are able to use invoice as a payment method on our online shopping checkout process. If invoicing option is not activated for you although you are repeated customer, please contact [email protected]

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example a bulk) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact [email protected]

You can also send your order to [email protected]. You can also order using FAX (+233549634038)or by calling. Online ordering is preferred in most cases because by ordering online, you will save time, you will have easier payment process and all the information about the order will be accessible for you anytime. Also if you want to make same order later, you can use “reorder” feature.