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FAQ About PROP FIRM ACCOUNT MANAGEMENT
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What happens if you fail my challenge? Can I get a refund?
What happens if you fail my challenge? Can I get a refund?
We take pride in our team's commitment to using proper risk management and maintaining stable trading psychology, which makes violating trading parameters nearly impossible. However, in the worst-case scenario of a failure, we do have a Refund Policy in place that guarantees an immediate refund of both the service fee and the fee to purchase a new account from a prop firm, NOTE: FOR ACCOUNT ABOVE 200K
We do offer a few Free Repeats* in some cases where the Trading Period is almost over, and the account has a positive balance despite being submitted late with massive drawdown. In such cases, we first work to push the account back to a positive balance before focusing on hitting the profit target.