FAQ About Kikelomo Designs
RETURNS & REFUND POLICY
Thanks for purchasing our products (OR SUBSCRIBING TO OUR SERVICES) at Kikelomo Designs
We offer a full money back guarantee on all purchases made, but under certain conditions. We invite you to read the conditions explained in more detail below, in order to see the condition that applies to your situation, while following the correct procedure. If you are unhappy with the product that you have purchased from us, please let us know.
Our Returns & Refunds Policy gives you 3 days to return or exchange an article purchased online with a valid receipt. You are eligible for a full refund within 15 calendar days of your purchase.
After the 3 day period, we cannot offer you a refund or exchange.
To be eligible for a refund or exchange, all physical products must be packed in the original, unmarked
packaging including any accessories, labels, free gifts, bonus item, manuals and documentation that was delivered with the product. If the article is returned unopened in the original box, we will exchange it or offer