FAQ About Microsoft Dynamics

Microsoft offers a range of training and certification options for Microsoft Dynamics users and administrators. These options are designed to help individuals gain the necessary skills and knowledge to effectively use and manage Dynamics products. Some of the key training and certification options include:

Microsoft Learn: Microsoft Learn is a free online learning platform that provides interactive, self-paced modules and learning paths for various Microsoft technologies, including Dynamics 365. Users can access a wide range of learning resources, from beginner to advanced levels, to develop their Dynamics skills.

Microsoft Dynamics Learning Portal (DLP): DLP is a comprehensive training portal specifically designed for Microsoft Dynamics partners and customers. It offers a variety of training resources, including e-learning courses, virtual labs, and certification preparation materials.

Dynamics 365 Training Guides: Microsoft provides downloadable training guides for various Dynamics 365 modules, allowing users to learn at their own pace and explore specific features and functionalities.

Instructor-Led Training (ILT): Microsoft partners and certified trainers offer instructor-led training sessions for Dynamics 365. These sessions can be delivered in-person or virtually and provide hands-on, interactive learning experiences.

Dynamics 365 Exams: Microsoft offers certification exams for Dynamics 365 that validate individuals' expertise in specific areas. These exams cover various roles, such as functional consultants, developers, administrators, and solution architects. Some of the popular Dynamics 365 certifications include:

• Microsoft Certified: Dynamics 365 Fundamentals
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
• Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate

Microsoft Certified Trainer (MCT) Program: The MCT program allows experienced trainers to become certified to deliver Microsoft Official Courseware (MOC) and conduct training on Microsoft technologies, including Dynamics 365.

Microsoft Dynamics Community: The Microsoft Dynamics community is a valuable resource for users and administrators. It includes forums, discussion boards, and user groups where individuals can collaborate, share knowledge, and seek guidance from peers and experts.