FAQ About Solace cosmetics
We can offer you the greatest products at the best prices because we only purchase the highest-quality items at the best prices. Unfortunately, this means that things will occasionally be out of stock, but don't worry—our purchasing team is working hard to locate the products.
Unfortunately, we are unable to provide you with a specific time frame for when items will be back in stock.
Please get in touch with us if you need your next beauty purchase immediately or if you have a specific need.
To check the progress of your order, go to Track my order and enter your order number. All you need is the order number and the email address you used to place the order.
You can log in to view your entire order history if you registered an account.
Your shipment and delivery notification emails also provide a direct link to order tracking information.
The absence of a tracking number indicates that your order has not yet shipped. Orders normally ship within 1-2 days of placement, but occasionally our team needs a bit more time due to high volume or terrible weather. If you need additional help tracking your order or have any queries, Customer Care is happy to help. Call +63924047939 or email us to get in touch.