FAQ About T-shirts

A refund policy, also known as a return policy, is a document that informs your customers about how your company deals with refunds or returns of the products you’re selling. A company’s policy on returns is completely discretional, meaning there is no legal obligation to offer refunds or returns. That said, almost all retail companies offer some form of return because it creates fairness (e.g. if a product is defective) and builds trust between a seller and a buyer. Most often, you can find a return policy online on a company website and on a purchase receipt.