FAQ About Tracker

If you require a refund for your purchase, we have streamlined the process for your convenience. Please follow the steps below to request a refund through our dedicated refund help window:

• Click on the following link to access the Refund Help Window: Refund.
• Send the keyword "refund" in English and follow the instructions provided in the window to input the necessary details for the system to automatically process your refund request.
• Once the refund has been successfully processed, you will receive an email notification confirming the completion of your refund.

If you encounter any issues during the refund process or require further assistance, please feel free to reach out to our support team at [[email protected]].

We value your satisfaction and aim to provide a seamless experience for all our customers.

Our service time: Mon-Fri, 9:00 am - 6:30 pm (UTC+8)