FAQ About Raven

To get started, follow the steps below;

1. Sign in to your raven account and click "more" at the bottom right of your screen/ dashboard.
2. click "Identity Verification" and "Address Verification" on the next screen.
3. Select the state of residence and local government from the dropdown menu. then click "Proceed."
4. You will receive a "Location Permission" prompt that'll allow us to verify your address without affecting your app use. Click " Proceed."
5. Next, you must confirm whether or not you are at the address you intend to verify. If you are, select "yes"; if not, "no"
6. If you choose no, you must enter the location on the map and select "Proceed."

At this stage, the app will return you to the previous page while we verify your address in the background. Once your verification is complete, we will send you a prompt.

If you run into any problems while verifying your address, don't hesitate to contact our customer support team in-app via the live chat feature.