FAQ About Localizer

⚠️ Important – If you have an open dispute or chargeback

An open dispute will freeze your account and block the cancellation from going through.

If you have one, please cancel it before requesting cancellation — so our system can process it successfully.

You can cancel your subscription through our self-service portal:

1. Visit: MakeHelp
2. Enter your registered Localizer email address.
3. Obtain your verification code, and follow the on-screen prompts to complete your request.

You can also cancel directly in your Localizer account:

• Log in to your Localizer account.
• Go to the bottom right of the page → click the last icon → Account → Billing → Cancel Subscription.
• (Please refer to the screenshot below for details.)

For users who access Localizer on a PC:

Click on the button in the upper right corner - Click on "Account" - "Cancel Subscription"

Need help?

If your cancellation fails, please contact us at: [email protected]

Please include your registered email and order details for faster assistance.

Service hours: Mon-Fri, 9:30 AM – 6:30 PM (UTC+8)