World of Warcraft

FAQ About World of Warcraft

World of Warcraft
8 months ago | gizem

How do I report a bug or issue in World of Warcraft?

Reporting a bug or issue in World of Warcraft (WoW) is an important way to help improve the game's quality and user experience. Blizzard Entertainment, the developer of WoW, encourages players to report any bugs, glitches, or problems they encounter while playing. Here's how you can report a bug or issue in WoW:

1. In-Game Bug Report:

The most straightforward way to report a bug is by using the in-game Bug Report tool. To do this, follow these steps:

  • While in the game, press the "Escape" key to open the game menu.
  • Click on the "Help" option.
  • Select "Submit Bug" from the dropdown menu.
  • Describe the bug or issue you're experiencing in as much detail as possible.
  • Include any relevant information such as the location, NPC involved, or specific quest if applicable.
  • Click the "Submit" button to send the bug report to Blizzard.

2. Web-based Bug Report:

If you prefer to report a bug outside of the game or if you have additional information to provide, you can visit the official World of Warcraft forums and use the Bug Report forum. Follow these steps:

  • Visit the World of Warcraft official forums (https://us.forums.blizzard.com/en/wow/).
  • Find the "Bug Report" forum under the "Support" category.
  • Create a new post describing the bug or issue in detail.
  • Include any relevant screenshots or videos, if available.
  • Be sure to provide as much information as possible to help the developers identify and address the problem.

3. Customer Support Ticket:

  • If you encounter an issue that isn't related to a bug but still requires assistance from Blizzard's customer support, you can submit a ticket through the official Blizzard Support website (https://us.battle.net/support/).
  • Click on "World of Warcraft" under the "Games" section.
  • Select the appropriate issue category or choose "Other" if your issue doesn't fit a specific category.
  • Follow the prompts to submit a ticket and describe your problem.

4. Public Test Realms (PTR):

  • If you encounter a bug or issue on the Public Test Realms (PTR) when new content is being tested before a patch or expansion release, you can report it using the in-game Bug Report tool specifically for the PTR.