FAQ About Zara
How does Zara handle online orders?
Zara handles online orders through its website and mobile app. Here's an overview of how Zara handles online orders:
Ordering process: Customers can browse products on the Zara website or mobile app and add items to their shopping bag. Once they are ready to check out, they can enter their payment and shipping information and complete the order.
Shipping options: Zara offers different shipping options depending on the customer's location. In the United States, Zara provides standard shipping and express shipping options. Standard shipping typically takes 3-5 business days, while express shipping takes 2-3 business days.
Order tracking: Customers can track their orders by logging in to their Zara account or by using the tracking number provided in their shipping confirmation email.
Delivery and returns: Zara delivers orders to the customer's address provided during the ordering process. Customers can return products within 30 days of the purchase date through the mail or in-store.
Customer service: Zara provides customer service through various channels, including email, phone, and social media. Customers can contact Zara if they have any questions or issues with their orders.
