Zara

FAQ About Zara

What is Zara's return policy? Zara
one year ago | gizem

What is Zara's return policy?

Zara has a flexible returns policy that allows customers to return or exchange products within a certain period of time. The company's return policy is as follows:

  • Returns: Customers can return products to Zara within 30 days of the purchase date. The products must be in their original condition and with their tags attached.
  • Exchanges: Customers can exchange products in-store or by mail within 30 days of the purchase date. The products must be in their original condition and with their tags attached.
  • Refunds: Zara provides refunds to customers for returned products. The company refunds the purchase price to the original payment method used to make the purchase.
  • Return shipping: Zara provides customers with a pre-paid return label for returns made within the United States. Customers outside of the United States are responsible for the cost of return shipping.
  • Final sale items: Zara does not accept returns or exchanges for final sale items.

It's important to note that Zara's return policy may vary by country or region, so customers should check the specific policy for their location. Overall, Zara's flexible returns policy allows customers to shop with confidence and provides a convenient and hassle-free way to return or exchange products if necessary.