FAQ About Incentives

2 years ago | jerimay

What is Accuracy Score?

The employee's Accuracy Incentive will be based on the Accuracy Score he receives for the month.

The Accuracy Score will be in the form of percentage from 1-100%. This is based on your Monthly Processed Tasks that are being audited by the Quality Assurance Team.

The errors found in the processed tasks will have an impact on your Accuracy Score.

Example: Out of the 30 processed tasks, 1 error was found. The accuracy computation is shown below:

Accuracy Score: 1 Error/ 30 Audits = 0.03* 100%= 3.33

100% - 3.33= 96.67%

Accuracy Score is 96.67%