FAQ About Cold email Answering Process FAQs
4- When I send the first email, what if someone asks a question instead of just saying yes or interested?
If a prospect asks a question in response to your first cold email, it’s actually a very positive buying signal. Your goal is to:
- Answer clearly and confidently
- Keep the conversation moving forward
- Guide them toward a call or next step
Here's a simple framework:
Step 1: Acknowledge and Appreciate
“Great question — thanks for asking, {{first_name}}.”
Step 2: Answer Directly (But Simply)
Don’t over-explain or sell too hard. Keep it short and confident.
Example Q: “How does this actually work?”
Response:
“We build a content system that positions you as the go-to agent in your area using short-form video and personal branding — no ad spend needed. It’s all organic and tailored to your market.”
Step 3: Bridge to a Call
“I’d be happy to walk you through how this could apply to your business specifically. Would you be open to a quick 15-min call this week?”
Example Full Reply:
Hi {{first_name}},
Great question — thanks for asking!
The system is built around organic content that positions you as a local expert and draws in leads without paid ads. Think high-quality, short-form videos optimized for your audience and your listings.
Happy to show you how we set it up step-by-step. Would you be open to a quick 15-min call this week to explore what this could look like for you?
Best,
Oliver
If you'd like, I can also help you write custom replies to common objections or questions like:
- “Do you work in my market?”
- “What does it cost?”
- “Do I need to be on camera?”