FAQ About Cold email Answering Process FAQs

4- When I send the first email, what if someone asks a question instead of just saying yes or interested?

If a prospect asks a question in response to your first cold email, it’s actually a very positive buying signal. Your goal is to:

  1. Answer clearly and confidently

  2. Keep the conversation moving forward

  3. Guide them toward a call or next step

Here's a simple framework:

Step 1: Acknowledge and Appreciate

“Great question — thanks for asking, {{first_name}}.”

Step 2: Answer Directly (But Simply)

Don’t over-explain or sell too hard. Keep it short and confident.

Example Q: “How does this actually work?”

Response:

“We build a content system that positions you as the go-to agent in your area using short-form video and personal branding — no ad spend needed. It’s all organic and tailored to your market.”

Step 3: Bridge to a Call

“I’d be happy to walk you through how this could apply to your business specifically. Would you be open to a quick 15-min call this week?”

Example Full Reply:

Hi {{first_name}},

Great question — thanks for asking!

The system is built around organic content that positions you as a local expert and draws in leads without paid ads. Think high-quality, short-form videos optimized for your audience and your listings.

Happy to show you how we set it up step-by-step. Would you be open to a quick 15-min call this week to explore what this could look like for you?

Best,

Oliver

If you'd like, I can also help you write custom replies to common objections or questions like:

  • “Do you work in my market?”

  • “What does it cost?”

  • “Do I need to be on camera?”