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Q. DID (misroute shipment) what would be your step. FAQ : Leadership Visit
one year ago | rheetuparnasarmah

Q. DID (misroute shipment) what would be your step.

A. We need to follow up with the queen hub so that they can send the shipment to the concern hub ASAP, then we have to follow up with the concern hub for a genuine attempt once they receive the shipment. In the meantime we need to inform customers about the delay and educate customers to update address and pincode.