FAQ About For hosts: Manage your events & orders
Other Questions About For hosts: Manage your events & orders
- What is a ticket purchaser?
- What is a ticket holder?
- How can I manage my event purchases?
- How can I refund an order?
- Can I fully refund an order?
- What is the event status?
- How can I know my event status?
- Can I edit an event? Can I edit the form related to an event?
- My event is “live” with orders, but I need to update my event information. How can I do that?
- Can I delete an event or session?
- Can I pause or suspend an event?
- Can I add an event session?
- My ticket price is wrong. I can’t change it. What can I do?
- What is the relationship between the event status and the session status?
- I am running a multiple-session event. I resumed a suspended event, but some sessions are not going live. Why not?
- I am running a multiple-session event. I resumed a suspended session, but the session is not live. Why not?
- When creating, I set my event location to “location will be determined later.” What to do if the location is determined now?
- My guest complains about not being able to buy tickets, but the ticket number for that ticket type was not reached. Why?
- What are the differences between the event’s public page and the event’s management page in the management tools of an event?
- How can I send a reminder to all my guests at an event?
- Why are my announcements to the event group also listed on the event public page?
- Which functions do not work on the event preview page?
- How can I get the form data as well as the billing information from my guests?
- My defined advanced form is too wide to be read on the website. What can I do?
- Can I produce more than one advanced form for an event or session?
- Is there a print-friendly version of the defined advanced forms?
- Can I share my advanced form definitions across events or sessions?
- Can I create a default advanced form for all events?
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