FAQ About For hosts: Manage your events & orders
My event is “live” with orders, but I need to update my event information. How can I do that?
Generally, you can’t, because your guests completed their orders based on the event information you provided. However, for any reason, you can suspend any ticket type to stop further sales. If you believe you have to update your event information, we suggest you suspend all ticket types to stop further sales, create a new event by importing data from the original one, edit anything you want, and then publish the new one. In this case, you publish a new event with updated information to accept new guests; you actually create two events to accept guests.
