FAQ About For hosts: Manage your events & orders

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For hosts: Manage your events & orders

2 years ago | nelsonhuang

Can I pause or suspend an event?

Yes, you can, but only when it’s live and there are no orders related to it. After it’s paused, you can edit that event.

Other Questions About For hosts: Manage your events & orders

What is a ticket purchaser?
What is a ticket holder?
How can I manage my event purchases?
How can I refund an order?
Can I fully refund an order?
What is the event status?
How can I know my event status?
Can I edit an event? Can I edit the form related to an event?
My event is “live” with orders, but I need to update my event information. How can I do that?
Can I delete an event or session?
Can I pause or suspend an event?
Can I add an event session?
My ticket price is wrong. I can’t change it. What can I do?
What is the relationship between the event status and the session status?
I am running a multiple-session event. I resumed a suspended event, but some sessions are not going live. Why not?
I am running a multiple-session event. I resumed a suspended session, but the session is not live. Why not?
When creating, I set my event location to “location will be determined later.” What to do if the location is determined now?
My guest complains about not being able to buy tickets, but the ticket number for that ticket type was not reached. Why?
What are the differences between the event’s public page and the event’s management page in the management tools of an event?
How can I send a reminder to all my guests at an event?
Why are my announcements to the event group also listed on the event public page?
Which functions do not work on the event preview page?
How can I get the form data as well as the billing information from my guests?
My defined advanced form is too wide to be read on the website. What can I do?
Can I produce more than one advanced form for an event or session?
Is there a print-friendly version of the defined advanced forms?
Can I share my advanced form definitions across events or sessions?
Can I create a default advanced form for all events?
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