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FAQ About For hosts: Manage your events & orders
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How can I refund an order?
For any reason, you can refund an order from a guest if you desire, and you have to do it within 30 days after the event/session/occurrence ends. You can even issue refunds several times. However, transaction and service fees for an order are non-refundable. That is, the maximum refund amount is the total amount paid by the purchaser minus transaction and service fees.