FAQ About Retailer
How do i utilise the messages functionality and how would it benefit me as a retailer ?
Say hello to the new way of personally reaching out to your customers. The messages tab has two functionalities :
1. As a retailer you can reach out to all your customers using the ModenX application, by selecting the "All Customers" tab and drafting them a personalised message for a promotion being run by your brand. This would then be displayed on the customers application under your brand in the messages section, giving your customers a heads up on the ongoing offers and promotions currently running valid "Pan India" | "For a store" | "For a city". Either of the options can be chosen which is highlight on the customers side as well
2. Incase you wish to only reach out to customers in the vicinity the "Range" gives you access to a predefined 5km radius for "Live Customers". This will give you a list of live customers in the area registered in your database through the ModenX application. You will beable to drop personalised messages to them, inorder to attract them to your store by offering them promotional offers on the fly.
3.If you wish to reach out to "All ModenX" users in the city who have downloaded the app, you could do so by selecting that specific option. Hence targeting customers outside our database as well.
