FAQ About Retailer
How does the location function work ?
Once you open location tab, it will pin to your store location based on what you have filled in during the sign up process.
The "Range" is preset to a 5km radius based on which you are targeting to find customers in the vicinity. Customer are denoted by a "Red Pin" icon which will show up on the map based on the range you have set. A tool tip will guide you above each "Red Pin" icon to help you know which customers are in the area, or how many ModenX users are present in your city.
Once you have an understanding of the customers within the set range from your store location, you can utilise the "Insights" tab which will give you information on the (Age group, Gender & Top/Loyal Customers) in the area. This data will reflect based on the users who have signed up with you and part of your database via the ModenX application, as well as those who have their location services on.
This will help you directly send personalised targeted messages to your customers under the "Live" messaging feature in the messaging tab. Head over to the messaging FAQ to understand better.
