FAQ About Retailer

Global Administrator :

1. They have control over the entire brand account and all its stores across the country. The person incharge will be the one to sign up to this account. The Global Administrator role is directly given to the person who first signs up with ModenX from the brand.
2. They have the power to "Add" and "Delete" stores from this account in the settings page under "Store Branch and User List".
3. They can also "Add" and "Delete" users under each branch registered.
4. Upon adding a store, they in turn need to add an user within the store who will ideally be the "Branch Administrator" for that store. On setting these details the "Branch Administrator" will receive an email with a link to complete their sign up process.
5. They have access to overall country view "Insights" on how various stores across the country are performing.
6. They can "Add" users and change their functionality from "Branch Administrator" to "Employee" based on their appropriate post.
7. Once they have add the user, they will receive an email to complete the signup process and register themselves with ModenX.
8. They can change the subscription plan and other banking details registered with ModenX.

Branch Administrator :

1. Once they are assigned the role of "Branch Administrator" and sign up to their account. They will have access to details only about their respective store. Unlike the Global Administrator they will not have information or access to other store details.
2. They can "Add" and "Delete" users only within their store.
3. They can set the next in line "Branch Administrator" for the store who will have equal functionality.
4. They have access to "Branch Insights" on how well their store is performing.
5. They can "Add" users and change their functionality from "Branch Administrator" to "Employee" based on their appropriate post.
6. Once they have add the user, they will receive an email to complete the signup process and register themselves with ModenX.