FAQ About For guests: Orders & Tickets
I am the purchaser or the host of an order, but I can’t see the order details with an error message saying “You have no orders with this ID.” What happened?
If you see an error message saying “You have no orders with this ID,” it simply means either the order ID doesn’t exist, or you are not authorized to get the details of that order ID. If you have multiple Facebook accounts, please make sure you are logged in to the correct Facebook account. If not, you need to log out of the Facebook platform, log in to the correct Facebook account, and then connect that authorized Facebook account to the platform again.
