FAQ About For guests: Orders & Tickets

The payment details provide you and your host a direct split of the payment you made, including the transaction fee charged by Stripe.com, the service fee charged by the platform, and all refunds sent by the host. The net is the amount of funds available to the host. Please note that for a canceled order, the transaction fee is displayed as zero here (from the guest’s point of view), but actually the host needs to pay for the original transaction fee and that is reflected in the account balance of the host.