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FAQ About The Resolution Center
![Is there a time limit for opening a new case at the Resolution Center?](https://static.faqabout.me/page/demo-logo-png-0.png)
Is there a time limit for opening a new case at the Resolution Center?
Yes, generally, for any order, you, as a guest, need to open your case at the Resolution Center before your payment for that order is transferred to the host; that is 120 hours after the event/session/occurrence ends. However, if you ask us to send your payment for an order to the host sooner, you won’t be able to request to open a case on that order anymore.