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FAQ About The Resolution Center
![Why was my case closed suddenly and my order canceled?](https://static.faqabout.me/page/demo-logo-png-0.png)
Why was my case closed suddenly and my order canceled?
For any reason, if the host cancels an order, the order must be fully refunded. If your order has already been fully refunded, there’s no reason to keep your case open to request your money back. However, the case history is still available for your record.