FAQ About The Resolution Center
What can I know if my case has a new processing status?
You can go to “Support” from the menu, and choose “Go to the Resolution Center” at the top of the page. On the Resolution Center page, all open cases with the most recent status updates are listed. In addition, any important decision made by all parties in a case may result in a user notification to the guest or to the host. Checking “Notifications” on the menu is also helpful.
