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FAQ About Incident Management and Cherwell
![How do I access Cherwell?](https://static.faqabout.me/page/cherwell-logo2-jpg.jpg)
How do I access Cherwell?
There are two clients available to access Cherwell: the web client and the desktop rich client. You MUST be a member of a Cherwell team in order to log in to Cherwell. See "How do users get added or removed from a Cherwell team?"
1) Web Client
https://technologyservices.aa.com/CherwellClient/access
2) Requesting Cherwell Rich Client
Wiki How-To:
Submit Request:
Or direct link to make the request (MUST BE ON LAN or VPN): http://zerotouch2.corpaa.aa.com/SoftwareServices/softwarerequest.aspx