FAQ About Incident Management and Cherwell
My DASH 360 statistics aren't correct; the numbers don't match the counts in Cherwell for Changes and/or Incidents. Who can assist me with this?
Incident Management is only responsible for creating Cherwell teams. DASH aligns squads with their respective Cherwell team(s)' data. DASH 360 and squad support is provided by Yann Dupre, Rachel Bruno, and Kole Morgan.
You can also find helpful information here:
- https://wiki.aa.com/bin/view/Squad360/
- # topic-devops-kpi SLACK channel
