FAQ About Incident Management and Cherwell

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one year ago | jeffbull

My DASH 360 statistics aren't correct; the numbers don't match the counts in Cherwell for Changes and/or Incidents. Who can assist me with this?

Incident Management is only responsible for creating Cherwell teams. DASH aligns squads with their respective Cherwell team(s)' data. DASH 360 and squad support is provided by Yann Dupre, Rachel Bruno, and Kole Morgan.

You can also find helpful information here:

https://wiki.aa.com/bin/view/Squad360/
# topic-devops-kpi SLACK channel

Other Questions About Incident Management and Cherwell

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My DASH 360 statistics aren't correct; the numbers don't match the counts in Cherwell for Changes and/or Incidents. Who can assist me with this?
I'm new to Cherwell and would like to learn more about Incident Management and using Cherwell. Where can I find this information?
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