FAQ About Incident Management and Cherwell
I'm new to Cherwell and would like to learn more about Incident Management and using Cherwell. Where can I find this information?
Information about the Incident Management product, processes, contacts, and hours of support can be found here: Incident Management - AA Wiki
Helpful user guides and videos for managing Incidents (tickets) and general Cherwell user tips can be found here: Incident Learning Portal - AA Wiki
