FAQ About Shein

How can I contact Shein's customer service? Shein
one year ago | gizem

How can I contact Shein's customer service?

To contact Shein's customer service, you can use the following methods:

  • Live Chat: Shein provides a live chat feature on their website and mobile app. You can access this by clicking on the "Chat" or "Contact Us" button usually located at the bottom right corner of the screen. This allows you to chat directly with a customer service representative in real-time.
  • Email: You can also reach out to Shein's customer service via email. Visit Shein's official website and navigate to the "Contact Us" or "Customer Service" page. There, you will typically find an email address where you can send your inquiries or concerns.
  • Social Media: Shein maintains a presence on various social media platforms such as Facebook, Twitter, and Instagram. You can send them a direct message or comment on their posts with your questions or issues. Shein's customer service team usually responds to messages and comments on social media.