FAQ About Shein

A package being stuck at the "destination airport arrival" status for an extended period can be concerning, but it's not uncommon for international shipments. Several factors can contribute to delays, such as customs clearance, processing times, and transportation logistics.

Here are a few steps you can take:

• Contact Shein Customer Support: Reach out to Shein's customer support for assistance. They may have additional information about your specific order and can provide guidance on the expected delivery time.
• Track with the Carrier: Use the tracking number to check the status directly with the shipping carrier. It's possible that there may be additional details or updates available on their website.
• Customs Clearance: Delays often occur during customs processing. Depending on the destination country, customs procedures can take time. You may want to check with the local customs office or the carrier to see if there are any specific requirements or issues.
• Patience: While it can be frustrating, sometimes international shipments experience delays beyond the control of the shipper. Give it some more time, especially if there are no specific issues reported with your shipment.